Return Policy

30-Day Hassle-Free Refund Policy

At Excavators Inc, we strive to ensure your satisfaction with every purchase. If you're not completely satisfied with your order, we offer a 30-day refund policy to make your shopping experience risk-free.

Eligibility for Refunds

To qualify for a refund, the following conditions must be met:

• Items must be returned within 30 days of delivery.
• Products must be unused, in original packaging, and in the same condition as received.
• Proof of purchase (order confirmation or receipt) is required.

Non-Refundable Items

The following items are not eligible for refunds:

• Used, damaged, or altered items after delivery.
• Products returned without original packaging or missing accessories.
• Clearance or final sale items.

How to Request a Refund

1. Contact Us: Email contact@ExcavatorsInc.com or call +1 707-626-0709 to initiate your return.
2. Receive Instructions: Our team will provide return shipping details.
3. Ship the Item: Customers cover return shipping unless the product was damaged or incorrect upon arrival.
4. Refund Processing: Once received and inspected, refunds are processed within 5-7 business days to your original payment method.

Exchanges & Replacements

If you receive a defective or incorrect item, contact us immediately. We will arrange a replacement or exchange at no additional cost to you.

Late or Missing Refunds

If your refund hasn't been received within the expected timeframe:

• First, check with your bank or payment provider.
• If concerns remain, contact our support team for assistance.

For further questions about our refund policy, feel free to contact us. Thank you for choosing Excavators Inc!